Good employee relations skills require unbiased perspectives and a genuine interest in the wellbeing of all employees. From a holistic perspective, employee relations is about the overall morale of employees. From a granular perspective, it is about managing the relationships between individuals or groups. Managing employee relations does require a basic understanding of labor regulations to ensure that actions do not inadvertently violate the law. In companies that have organized labor, managing employee relations typically includes a union representative.
- Tips to improve employee relations and morale (Austin Business Journal).
- Goals of employee relations (eHow video).
- Managing employee relations in a union shop (from the University of California).