Change management is a very difficult skill to master as a boss, because it runs counter to human nature (people prefer the status quo). Change naturally creates tension because of the uncertainty of its outcome. Bosses need to be patient while managing change and understand that some team members will be stressed, while others are energized. As can be expected, older people, in general tend to be more reluctant to change. Change will not happen unless there is consensus that it is needed.
- Defines change management, what is necessary to accomplish the change, and the “ADKAR” model (Tech-FAQ).
- For more comprehensive information on change, visit: Changing Minds.